9 to 5 Management

Office Manners; The Preliminary​ Guide Part 1

The basics of acceptable behavior guaranteed to help you accelerate your career in 2018

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Let’s have a conversation about what possibly could be one of the most boring things to discuss ( well, in my opinion, at least). But, it’s imperative to your professional growth, moving forward as a career girl and also leaves a lasting impression on future prospects.

Take responsibility for your own work.

Being the Ambassador

You go to a 9 to 5, fake a smile, pretend to be very busy and like everyone you meet. At the end of the month or bi-monthly (however that works for you) you draw a salary. At smoke breaks,  by the coffee machine and at office gatherings, when no one’s looking,  you bitch about your work and complain about the injustices you have to shoulder, the increments that never come and salaries never being deposited in time.

Let’s reverse roles now.

If you were the boss, would you sympathize? I doubt it. You’d probably say: “Look, Jim, I notice that the organization isn’t adding much value to you or toward your professional goals and if your sentiments are so antagonistic, I think it best for you just find a better opportunity.”

BAM!

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Please understand that the bosses/owners of the company have a principle belief which is noble and adds the highest form of value to society and most importantly creates job opportunities. They really do believe in their mission. So slandering and belittling of any form, whether it’s hinted at them or their products, may make for the most entertaining smoke sessions, but in reality are unacceptable. It’s like Superman saying- “F**k this world, the people here suck, I don’t know my way back home. Damn, I’ll keep doing what I’m doing. But, F**k them! Aargh!”

So, stop doing that. Instead, wear a cape and become the ambassador of the brand. Save all the negativity you have in your personal journal at home.

While at work, your organization is the best thing that could happen to the world and you will continue to support all its endeavours!

Hello!

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Self-introductions are critical to communicating with someone entirely new about your professional existence and relevance. You don’t have to share how many dogs you have or the last time you had to run to a doctor because you had UTI (Please don’t!). The key is – as brief as possible.

Tell them your name, the company you work with and which department.

Psychology Tip: There is an enormous amount of non-verbal communication which comes into play when we interact it, people. If you would like to figure out if the person is interested in talking to you, after being brief physically take a step back, if the person who you are talking to moves in toward you, that’s a good sign that he’s interested in what you are saying and would like to know more.

Introductions 

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We all have that one colleague who refuses to introduce us to anyone at all, however relevant they might be to you and your department. The only person this kind of a bloke deems fit to introductions is to the bosses. If that isn’t enough he/she will quite aggressively barge into any conversation that you might be having or at least hover around in hopes of being introduced.

Don’t be that jerk!

Be forthcoming in your introductions- these are people (often called contacts) and it is basic manners to introduce people, I mean I’m sure that when the tribals do it!

How to introduce someone to a colleague

The basic protocol of introductions calls for introducing the ‘lesser-ranking’ (socially, professionally, by age or seniority) to the ‘higher-ranking’ person. Here are four steps:

  1. First, state the name of the person being introduced to. This is the ‘higher-ranking’ person.
  2. Second, say “I would like to introduce” or, “please meet” or, “this is,” etc.
  3. Third, state the name of the person being introduced. This is the ‘lower-ranking’ person.
  4. Finally, offer some details about each, as appropriate. As I wrote in a previous article, add a snippet of information about a topic of common interest between the two parties. Do not elaborate. This will help them connect and pursue a conversation.

Impressions 

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Let’s get real. In a professional setting, neither a sloppy appearance nor terrible round-about communication makes for a success. But, we aren’t discussing how to be successful. What we are curious about in this article are the basic courtesies we extend to make known that we take our jobs seriously. Simple pointers in impressions include:

  • Being Hygienic
  • Being well groomed
  • Wearing ironed work-suitable outfits
  • Speaking clearly and to the point
  • Being polite while avoiding to be a pushover
  • Refraining from swearing at work (God knows how hard ‘that’ can be!)
  • Carrying yourself with confidence and dignity

The Cubicle AKA the Modern Office

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Not everyone has an office, but everyone has to get work done. Just because someone doesn’t have the privilege of the confinement of four walls doesn’t necessarily mean that their work is less important. That could be the office assistant, the design engineer or even for that matter the janitor. It’s called respecting their personal space at the office.

The simplest way to show respect to someones personal space in the office is to not barge in, ask for the time when possible and let them come to you. If of course, that doesn’t happen, a reminder should be adequate. Talking endlessly when someone has a truckload of work to finish is not only rude but also unnecessary.

They could be on a downtime and that’s fine too, but taking charge of ‘why is that person wasting time at the desk’, is an issue which HR needs to take up and honestly, is none of your concern.

Phone Manners

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We all know how annoying it is when someone’s sharing an office space with you and their phone, which is in the highest volume possible, won’t stop ringing! Then after the incessant attempts your colleague finally picks up, but unfortunately, he/she isn’t just speaking to the caller, but the entire neighbourhood.

Lol. It’s funny when you get used to it. But, let’s keep it simple. The security on the ground floor doesn’t need to know how the deal you thought was yours, never happened or that your dog may have diarrhoea.

Don’t be that person.

To be continued.

 

 

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